TheMussel
Toronto Maple Leafs |
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Location: Toronto, ON Joined: 09.24.2013
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Hall + ullmark
its happening - senstroll
Hallmark? |
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Aetherial
Toronto Maple Leafs |
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Location: Has anyone discussed the standings today? Joined: 06.30.2006
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Ontario 'shutdown' will bring few changes to COVID-19 hot spots, if it brings any. - bobbyisno1
The shutdown last time brought significant changes. |
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BorjeFan4Ever
Season Ticket Holder |
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Location: not the BigSmoke anymore Joined: 10.29.2007
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Update:
They called me back. I was at the park playing fetch with my dog.
The customer service rep (the eighth one I have spoken with today) informed me that she can't help - I need to deal with corporate accounts.
"Okay, can you please transfer me to them?"
"I'm sorry, they have no telephone number. They only way you can contact them is through email."
"Okay, can you please email or text me that email? I'm at the park with my dog right now."
"I'm sorry sir, I can't email or text you."
"So Rogers Communications, a multi-billion dollar telecommunications company, can't email or text me? And I can't get a hold of corporate plan customer service via a telephone?"
"That's correct, sir."
Un-be-franking-leavable. - Atomic Wedgie
call in... ask to start a new "premium" service... you want the best most expensive thing they have.
start there... let them answer the questions - insist that you live in a old house and new cable/cabling must be installed from the street. chase it that way.
tell them you want the new "Business" class service.
then once the thing is installed.. down grade to the cheaper one and tell them why.
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Aetherial
Toronto Maple Leafs |
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Location: Has anyone discussed the standings today? Joined: 06.30.2006
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Hallmark? - TheMussel
Rakell + Gibson for Nylander + Andersen + Amirov + 1st
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Aaron_85
Toronto Maple Leafs |
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Location: Toronto, ON Joined: 04.22.2014
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Sooo... if you want to take petty to another level, what you can also do is record the conversations with an app (I use Cube ACR), and then quickly bleep out personal info and upload them to Youtube and post them all over twitter - TheMussel
Thanks for the tip on the app to use. I always wanted one.
I also have another tip, when calling an insurance company for like auto insurance I know a guy who would keep notes on what was said by what agent and on what day/time so when they tried to change things later on he would tell them to pull the tape from that person/date and they would always have to concede that that was what was said.
Now that is a run-on sentence.
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Aaron_85
Toronto Maple Leafs |
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Location: Toronto, ON Joined: 04.22.2014
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The shutdown last time brought significant changes. - Aetherial
They better hope for more poopty weather or it'll be an issue. Warmer weather and people are going to be antsy to break rules.
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bobbyisno1
Toronto Maple Leafs |
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Location: I'm excited to see that Joined: 08.28.2010
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It’s eliminating the player that goes with that $5M who needs to be replaced unless you want to go with Campbell and Hutch. Why do you think they went through all that effort to generate those cap savings if you’re just going to toss them? Putting Freddie on LTIR is not a good thing - Canada Cup
The can keep it the way it is and when they use the accumulated cap space they can then put him on LTIR and use that extra generated space.
Then he can come back for the playoffs. |
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TheMussel
Toronto Maple Leafs |
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Location: Toronto, ON Joined: 09.24.2013
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Thanks for the tip on the app to use. I always wanted one.
I also have another tip, when calling an insurance company for like auto insurance I know a guy who would keep notes on what was said by what agent and on what day/time so when they tried to change things later on he would tell them to pull the tape from that person/date and they would always have to concede that that was what was said.
Now that is a run-on sentence. - Aaron_85
Interestingly, insurance is the one where I've had the best customer service recently.
That and the Salvation Army who for some odd reason had my info so i asked them to delete it.
I asked Doordash to delete my account and they said they couldn't because of company policy, and the while I was on the phone with the agent I found the website where I could put in my account deletion request |
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BorjeFan4Ever
Season Ticket Holder |
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Location: not the BigSmoke anymore Joined: 10.29.2007
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I'm a very petty person when it comes to strangers and companies. Like... extremely petty. If you ever need tips on being petty, I'm your man.
In this situation, I would be extremely nice, and ever so understanding with every agent, but firm enough to get the whole thing rectified. I'd let them know that I just want to get the account sorted out, jump through the hoops, talk to a manager, stay on the line all day long. You get the best customer service this way. Anyways, grab some beers, set aside the time to do this, make sure they have a file that they can follow along with. Ask for things, like concessions because of the very poor service they've given you, and when they give it to you, make sure to let them know you really appreciate the effort they're putting in to satisfy you.
Then when you have your money back, cancel anyways. But cancel really politely, listen to all their pitches and tell them it's very interesting. Then cancel anyway.
Honestly nothing feels better than making the company spend like 2000 dollars in salary paid trying to retain you from the customer retention department and then jumping ship anyway. It (frank)s with their metrics. - TheMussel
exactamundo |
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Aetherial
Toronto Maple Leafs |
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Location: Has anyone discussed the standings today? Joined: 06.30.2006
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They better hope for more poopty weather or it'll be an issue. Warmer weather and people are going to be antsy to break rules. - Aaron_85
It does not seem like outdoor gatherings, in reasonable numbers and reasonable space is causing the problem.
Seems like it is indoor settings, younger people, and workers who have jobs that require them to be at work (eg. factories) |
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bobbyisno1
Toronto Maple Leafs |
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Location: I'm excited to see that Joined: 08.28.2010
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The shutdown last time brought significant changes. - Aetherial
Like what are the extra changes that they are doing in the hotspots, nothing, they're just making the rest of us the same. |
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Canada Cup
Toronto Maple Leafs |
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Location: This world is just a veil and the face you wear is not your own., ON Joined: 07.06.2007
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Drieger could be had and he’s cheap and I’m just as confident with him in net over Andersen.
Andersen simply has been crap the last few years and just about every important playoff game. I really don’t know why anybody thinks he can produce anymore than he has.
I’d love his 5 M cap to be off the books and put into someone better. Plenty of players are better and cheaper. - Santo_44
Fine, trade him. Just don’t put him on LTIR. It’s not complicated |
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Canada Cup
Toronto Maple Leafs |
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Location: This world is just a veil and the face you wear is not your own., ON Joined: 07.06.2007
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but porn on the small screen isn't as good - Aetherial
It makes me feel better about myself |
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Aetherial
Toronto Maple Leafs |
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Location: Has anyone discussed the standings today? Joined: 06.30.2006
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Was at Costco today, trying to get in a trip before the shutdown... everyone else had the same idea at the exact same time I think.
Anyhooo...
The people behind me in line did not want to put on their mask. Some woman quoting some article of legislation about wearing masks in public outside and her red-neckish partner talking about how everyone is sheep and they have rights as Canadians.
Then they continued on into the store saying they didn't really have to wear mask even IN the store and they had rights.
Did someone open the Canada US border recently? |
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Aetherial
Toronto Maple Leafs |
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Location: Has anyone discussed the standings today? Joined: 06.30.2006
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It makes me feel better about myself - Canada Cup
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PatC80
Toronto Maple Leafs |
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Location: I would never let my children play hockey. The risk of getting drafted by Edmonton is too high", ON Joined: 08.11.2011
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This wouldn't be the worst case scenario, as it would allow us to cheat on the cap. - Atomic Wedgie
Andersen will practice the whole time, just like Kucherov and people will think it's totally normal and not a way to cheat the system |
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mgriffen
Toronto Maple Leafs |
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Location: Toronto Joined: 02.01.2012
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Was at Costco today, trying to get in a trip before the shutdown... everyone else had the same idea at the exact same time I think.
Anyhooo...
The people behind me in line did not want to put on their mask. Some woman quoting some article of legislation about wearing masks in public outside and her re-neckish partner talking about how everyone is sheep and they have rights as Canadians.
Then they continued on into the store saying they didn't really have to wear mask even IN the store and they had rights.
Did someone open the Canada US border recently? - Aetherial
Don't you love how some people's idea of protesting is going into a retail store and causing trouble for already stretched-thin underpaid, overworked employees? Pure class.
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senstroll
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Location: Leafs AAV Champs, ON Joined: 02.22.2008
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Rakell + Gibson for Nylander + Andersen + Amirov + 1st - Aetherial
gross
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TheMussel
Toronto Maple Leafs |
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Location: Toronto, ON Joined: 09.24.2013
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Was at Costco today, trying to get in a trip before the shutdown... everyone else had the same idea at the exact same time I think.
Anyhooo...
The people behind me in line did not want to put on their mask. Some woman quoting some article of legislation about wearing masks in public outside and her re-neckish partner talking about how everyone is sheep and they have rights as Canadians.
Then they continued on into the store saying they didn't really have to wear mask even IN the store and they had rights.
Did someone open the Canada US border recently? - Aetherial
It's not a national issue. It's a universal IQ and dunning-kruger issue. |
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Canada Cup
Toronto Maple Leafs |
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Location: This world is just a veil and the face you wear is not your own., ON Joined: 07.06.2007
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Don't you love how some people's idea of protesting is going into a retail store and causing trouble for already stretched-thin underpaid, overworked employees? Pure class. - mgriffen
Freedumb and dumber |
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Atomic Wedgie
Toronto Maple Leafs |
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Location: The centre of the hockey universe Joined: 07.31.2006
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Was at Costco today, trying to get in a trip before the shutdown... everyone else had the same idea at the exact same time I think.
- Aetherial
Ha! I was going to make a run today.
Mrs. Wedgie made an online order instead.
Now I'm grumpy, because I love wandering through the 4 fun aisles, and of course I get a hot dog at the end of it all. |
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mgriffen
Toronto Maple Leafs |
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Location: Toronto Joined: 02.01.2012
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Freedumb and dumber - Canada Cup
Do they think that the international union of Walmart greeters made this policy?
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Atomic Wedgie
Toronto Maple Leafs |
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Location: The centre of the hockey universe Joined: 07.31.2006
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It's not a national issue. It's a universal IQ and dunning-kruger issue. - TheMussel
I honestly don't get what the franking problem is - for $3, you can get a comfortable, washable one.
Hell, I just wear one now while walking around outside - I don't notice it's on. |
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Atomic Wedgie
Toronto Maple Leafs |
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Location: The centre of the hockey universe Joined: 07.31.2006
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PatC80
Toronto Maple Leafs |
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Location: I would never let my children play hockey. The risk of getting drafted by Edmonton is too high", ON Joined: 08.11.2011
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Was at Costco today, trying to get in a trip before the shutdown... everyone else had the same idea at the exact same time I think.
Anyhooo...
The people behind me in line did not want to put on their mask. Some woman quoting some article of legislation about wearing masks in public outside and her re-neckish partner talking about how everyone is sheep and they have rights as Canadians.
Then they continued on into the store saying they didn't really have to wear mask even IN the store and they had rights.
Did someone open the Canada US border recently? - Aetherial
People are going all out today.. Was at Home Depot and it was rammed.. It's not to far from a Home Sense store and there was a long line outside the Home Sense. With Ford putting more fear in people, I'm sure we will continue to see an increase in cases for at least 2 more weeks |
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