I have a feeling that Andersen will be out for the remainder of the regular season and we trade for Quick
- PatC80

This wouldn't be the worst case scenario, as it would allow us to cheat on the cap.

4/1
- .HOHO.

It's not a very good joke.

This wouldn't be the worst case scenario, as it would allow us to cheat on the cap.
- Atomic Wedgie

If TB can do it with Kucherov why cant we?

upload image
- Cush29

Lol

True Wedgie Story:

My Rogers TV service is crap - pixilation during sports games.

I have a friendly agent come out in February - does some stuff, tells me to see how it goes.

It doesn't help.

They send another agent - he tweaks some stuff, tells me to see how it goes.

It doesn't help.

Rogers tells me it must be my wiring in the house, which isn't their problem. I lose my poop - it's five years old from recent house renovation.

A friend tells me you have to ask for a "level 2 technician" (or some poop like that).

They send the guy on Hallowe'en. He's great - runs tests, tells me the line running into the house needs to be replaced, but sadly, he can't do that. He will file a report, but urges me to follow up.

Aaaaaaaand we wait. I start getting angrier, because they haven't even bothered to phone me to set up an appointment. I start sending polite but angry emails.

I literally get a phone call during the first period of a Leafs game - I'm at the game. It's about 7:30 pm. I can barely hear the dude. He's from the President's Office, although he's in BC, so I'm guessing he doesn't really see the President all that much.

Anyhoo, I explain the situation. We exchange pleasantries, and more importantly, we exchange contact information. He assures me he will fix it.

Over the next two months, I send him a couple of emails, leave a couple of voicemails, wondering why the frank no one has contacted me to replace the line into my house.

I finally get ahold of him in mid-February. He's all apologetic, says he will look into it.

I tell him that before he does anything, I need one simple question answered:

- the problem was identified on Hallowe'en. It was escalated to the President's Office in mid-December. By mid-February, nobody at Rogers have taken any steps to rectify the problem.

He hums and haws, assures me he will make everything right. I tell him unless he can answer my question, I'm cancelling my service immediately, and I'm also contacting his boss to let him know how dissatisfied I am.

And I demand a full refund for every single franking cent I have paid for TV for the past year.

He agrees to the refund, and I cancel TV and internet. Sadly, I can't cancel our personal phones, as we are on contracts.

Anyhoo, fast forward a couple of months, and my wife goes into our local Rogers store to upgrade my daughter's phone.

Customer service rep says she can't add any new equipment - the system has frozen out our account due to lack of payment.

My wife loses her sh!t.

Turns out their software can't tell the difference between a huge credit and a huge debt. It takes them a couple of days to sort it out.

Sorry for the long story, but I'm still on franking hold to Rogers, trying to get a simple mistake of theirs fixed. It will probably take me two franking hours today.
- Atomic Wedgie

I'm a very petty person when it comes to strangers and companies. Like... extremely petty. If you ever need tips on being petty, I'm your man.

In this situation, I would be extremely nice, and ever so understanding with every agent, but firm enough to get the whole thing rectified. I'd let them know that I just want to get the account sorted out, jump through the hoops, talk to a manager, stay on the line all day long. You get the best customer service this way. Anyways, grab some beers, set aside the time to do this, make sure they have a file that they can follow along with. Ask for things, like concessions because of the very poor service they've given you, and when they give it to you, make sure to let them know you really appreciate the effort they're putting in to satisfy you.

Then when you have your money back, cancel anyways. But cancel really politely, listen to all their pitches and tell them it's very interesting. Then cancel anyway.

Honestly nothing feels better than making the company spend like 2000 dollars in salary paid trying to retain you from the customer retention department and then jumping ship anyway. It (frank)s with their metrics.

A batch of Johnson & Johnson’s COVID-19 vaccine failed quality standards and can’t be used, the drug giant said Wednesday.

I have a feeling that Andersen will be out for the remainder of the regular season and we trade for Quick
- PatC80

They can’t put him on LTIR. That would eat up all their cap savings. If he’s out, they have to trade him injured.

A batch of Johnson & Johnson’s COVID-19 vaccine failed quality standards and can’t be used, the drug giant said Wednesday.


- Garnie

i need max to tell me what this means

This wouldn't be the worst case scenario, as it would allow us to cheat on the cap.
- Atomic Wedgie

Nope

I'm a very petty person when it comes to strangers and companies. Like... extremely petty. If you ever need tips on being petty, I'm your man.

In this situation, I would be extremely nice, and ever so understand with every agent, but firm enough to get the whole thing rectified. I'd let them know that I just want to get the account sorted out, jump through the hoops, talk to a manager, stay on the line all day long. You get the best customer service this way. Anyways, grab some beers, set aside the time to do this, make sure they have a file that they can follow along with. Ask for things, like concessions because of the very poor service they've given you, and when they give it to you, make sure to let them know you really appreciate the effort they're putting in to satisfy you.

Then when you have your money back, cancel anyways. But cancel really politely, listen to all their pitches and tell them it's very interesting. Then cancel anyway.

Honestly nothing feels better than making the company spend like 2000 dollars in salary paid trying to retain you from the customer retention department and then jumping ship anyway. It (frank)s with their metrics.
- TheMussel

I'm currently on hold with the sixth customer service agent this morning. (Edit - transferred me to the seventh).

He just told me he can't make the change I'm asking for, and has put me on hold.

Here's the incredibly complex task I'm asking for:

They are sending me a new phone. Somebody reversed a couple of numbers in the address (132 Main Street instead of 123 Main Street).

Purolator says I need to go through Rogers.

If TB can do it with Kucherov why cant we?
- Santo_44

CBA

We could but that would make other trades very difficult

I'm currently on hold with the sixth customer service agent this morning. (Edit - transferred me to the seventh).

He just told me he can't make the change I'm asking for, and has put me on hold.

Here's the incredibly complex task I'm asking for:

They are sending me a new phone. Somebody reversed a couple of numbers in the address (132 Main Street instead of 123 Main Street).

Purolator says I need to go through Rogers.
- Atomic Wedgie

Aaaaaaaand I got transferred to a voice mailbox.

They aim to call me back within the next two hours.

IT'S A FRANKING CORPORATE ACCOUNT!!!

A batch of Johnson & Johnson’s COVID-19 vaccine failed quality standards and can’t be used, the drug giant said Wednesday.


- Garnie

It means we’re human Guinean pigs. ...as we have been forever

CBA

We could but that would make other trades very difficult
- Canada Cup

Its easy.

Find one example of a player having the same injury that has an exact timeline from now until playoffs and tell the league that Freddy will have the same timeline like its a fact.

It means we’re human Guinean pigs. ...as we have been forever
- Garnie

Shut up and go find the (frank)ing cheese

True Wedgie Story:

My Rogers TV service is crap - pixilation during sports games.

I have a friendly agent come out in February - does some stuff, tells me to see how it goes.

It doesn't help.

They send another agent - he tweaks some stuff, tells me to see how it goes.

It doesn't help.

Rogers tells me it must be my wiring in the house, which isn't their problem. I lose my poop - it's five years old from recent house renovation.

A friend tells me you have to ask for a "level 2 technician" (or some poop like that).

They send the guy on Hallowe'en. He's great - runs tests, tells me the line running into the house needs to be replaced, but sadly, he can't do that. He will file a report, but urges me to follow up.

Aaaaaaaand we wait. I start getting angrier, because they haven't even bothered to phone me to set up an appointment. I start sending polite but angry emails.

I literally get a phone call during the first period of a Leafs game - I'm at the game. It's about 7:30 pm. I can barely hear the dude. He's from the President's Office, although he's in BC, so I'm guessing he doesn't really see the President all that much.

Anyhoo, I explain the situation. We exchange pleasantries, and more importantly, we exchange contact information. He assures me he will fix it.

Over the next two months, I send him a couple of emails, leave a couple of voicemails, wondering why the frank no one has contacted me to replace the line into my house.

I finally get ahold of him in mid-February. He's all apologetic, says he will look into it.

I tell him that before he does anything, I need one simple question answered:

- the problem was identified on Hallowe'en. It was escalated to the President's Office in mid-December. By mid-February, nobody at Rogers have taken any steps to rectify the problem.

He hums and haws, assures me he will make everything right. I tell him unless he can answer my question, I'm cancelling my service immediately, and I'm also contacting his boss to let him know how dissatisfied I am.

And I demand a full refund for every single franking cent I have paid for TV for the past year.

He agrees to the refund, and I cancel TV and internet. Sadly, I can't cancel our personal phones, as we are on contracts.

Anyhoo, fast forward a couple of months, and my wife goes into our local Rogers store to upgrade my daughter's phone.

Customer service rep says she can't add any new equipment - the system has frozen out our account due to lack of payment.

My wife loses her sh!t.

Turns out their software can't tell the difference between a huge credit and a huge debt. It takes them a couple of days to sort it out.

Sorry for the long story, but I'm still on franking hold to Rogers, trying to get a simple mistake of theirs fixed. It will probably take me two franking hours today.
- Atomic Wedgie

I wish you the best with your endeavors with Rogers

It means we’re human Guinean pigs. ...as we have been forever
- Garnie

Government is god

CBA

We could but that would make other trades very difficult
- Canada Cup

If he’s done for the year can we not replace him with $5m player?

Just looking at the MacKinnon video now:

https://twitter.com/TonyC...tatus/1377646771728437249

What's really weird is after he "gives him his helmet back" he skates at him with his arms completely at his sides, as if he doesn't think that there will be any kind of rough stuff.

Its easy.

Find one example of a player having the same injury that has an exact timeline from now until playoffs and tell the league that Freddy will have the same timeline like its a fact.
- Santo_44

Sure you can put him on LTIR put that will eat up the cap savings that Pridham has been storing away which will make trading more difficult.

Aaaaaaaand I got transferred to a voice mailbox.

They aim to call me back within the next two hours.

IT'S A FRANKING CORPORATE ACCOUNT!!!
- Atomic Wedgie

cut the cord

not many to choose from but if you need a corporate account telus is probably the way to go

Shut up and go find the (frank)ing cheese
- Canada Cup

Harsh but fair, if history tells us anything....

If he’s done for the year can we not replace him with $5m player?
- Garnie

We can do that. I’m just saying putting him on LTIR costs us all the cap money Pridham has been collecting

cut the cord

not many to choose from but if you need a corporate account telus is probably the way to go
- TheMussel

Sadly, not my decision.

Harsh but fair, if history tells us anything....
- Garnie

It’s also liberating. I mean there was only one unhappy guy in 1984. Trust the plan